"We would like to thank you for your efficient service provided by your organisation. We were impressed by the speed they arrived and attended to my wife who had a fall."
Hatzola Northwest is a volunteer organisation providing a 24/7 community service. Our members receive an in-depth training package in the assessment and treatment of common medical emergencies. We convey serious and potentially life threatening emergencies to the most appropriate hospital as expeditiously as possible.
If your condition is deemed not serious or life threatening, we recommend you seek further assessment and treatment from fully qualified Health Care Professionals as soon as possible.
"We would like to thank you for your efficient service provided by your organisation. We were impressed by the speed they arrived and attended to my wife who had a fall."
"When my husband was taken ill, your medics arrived promptly. The crew were very friendly, kind and super efficient. I have used your service before and feel privileged to be able to do so."
"I am writing to say how very grateful I am for your volunteers who took me to the RFH.
They were so caring and professional and I was attended to much quicker because they had brought me into hospital."
"I used Hatzola a week and a half ago after cutting my thumb with a rather sharp and serrated kitchen knife. Everybody from the lady on the phone to the 2 medics that attended, helped me feel calm and I knew I was in safe hands. Being 32 weeks pregnant with my first child I was getting a bit nervous as there was a lot of blood but the medics calmly dressed it and told me to go to hospital to get it glued."
"I feel very honoured to be part of a community where we are so well looked after, especially by the staff at Hatzola who are walking Angels and true examples of being selfless. An incredible organisation, efficient and well organised. Will be a priority of my charity from now on...."
"Please send a big thank you to everyone who was involved in getting me to hospital on Shabbat two/three weeks ago. I became very suddenly unwell and in extreme pain. I cannot thank you enough for coming so quickly, efficiently and kindly to my assistance."
"I was very very unwell last Erev Shabbos and had absolutely no choice but to call Hatzola 40 min before Shabbos. The volunteers were with us within 3 minutes, selflessly helping and assisting in every way possible with highest professionalism and Mesiras Nefesh. The ambulance was then called and I was taken to the A&E of the RFH. We were at the RFH within 10 minutes. All 4 people were absolutely amazing and a huge Yashar Koach to all of them, Brachah V’Hatzlahah."
"We cannot thank you enough for coming to our home on Friday night to care for our son, and take us to hospital. The members and crew were wonderful, caring and reassuring and made us feel much better in what was a very stressful situation Thank you from the bottom of our hearts."
"I just wanted to say thank you to Hatzola for attending to me on motzai shabbos for a minor incident. The level of care and skill was absolutely exemplary and is greatly appreciated. Thank you so much for taking time to help people in the community at all times."
"I would just like to really thank you for the professional care you gave me when I was in need. I appreciate the fact that you showed complete dedication, with utmost care and concern to help me, even if it wasn’t life threatening. May you only need to be busy with taking well people to hospital to have babies! wishing the whole organization continued Hatzlocho."