"We would like to thank you for your efficient service provided by your organisation. We were impressed by the speed they arrived and attended to my wife who had a fall."
Hatzola Northwest, in London, is a 24/7 community service, operating 365 days a year to provide a swift response to medical emergencies in a 2.5 mile radius from our Ambulance base at NW11 9LU. The service is provided free of charge by our 61 fully qualified medics and paramedic volunteer responders, all of whom have undergone and continue to receive intensive training. They are equipped with comprehensive Basic Life Support kits, including resuscitation equipment, oxygen and defibrillators and are ready to drop everything to respond to a medical emergency.
Hatzola Northwest presently has a fleet of five active ambulances and 3 Fast response Units which are used for responding when needed including urgent patient transport as required.
The volunteers all carry trauma kits and BLS (Basic Life Support) bags, complete with resuscitation equipment, oxygen and defibrillators. Hatzola Northwest presently has a fleet of three active ambulances, which are used for responding to more serious calls and for urgent patient transport as required.
Due to the proximity of its members to the operational area, Hatzola Northwest has a response to scene time within a few minutes.
The Medical Director of Hatzola Northwest is Stuart Rosen MA MD FRCP. Stuart is a Consultant Cardiologist, Ealing and Royal Brompton Hospitals and a Professor of Practice (Cardiology), Imperial College, London.
All Hatzola Northwest volunteers undergo an intensive, initial one year training programme. Beyond the initial training, is an ongoing training programme which includes monthly training sessions delivered by IHCD and Advanced Life Support qualified trainers, with further specialist lectures given by other outside healthcare professionals.
If you have used our service please feel free to comment by clicking here. FEEDBACK
"We would like to thank you for your efficient service provided by your organisation. We were impressed by the speed they arrived and attended to my wife who had a fall."
"When my husband was taken ill, your medics arrived promptly. The crew were very friendly, kind and super efficient. I have used your service before and feel privileged to be able to do so."
"I am writing to say how very grateful I am for your volunteers who took me to the RFH.
They were so caring and professional and I was attended to much quicker because they had brought me into hospital."
"I used Hatzola a week and a half ago after cutting my thumb with a rather sharp and serrated kitchen knife. Everybody from the lady on the phone to the 2 medics that attended, helped me feel calm and I knew I was in safe hands. Being 32 weeks pregnant with my first child I was getting a bit nervous as there was a lot of blood but the medics calmly dressed it and told me to go to hospital to get it glued."
"I feel very honoured to be part of a community where we are so well looked after, especially by the staff at Hatzola who are walking Angels and true examples of being selfless. An incredible organisation, efficient and well organised. Will be a priority of my charity from now on...."
"Please send a big thank you to everyone who was involved in getting me to hospital on Shabbat two/three weeks ago. I became very suddenly unwell and in extreme pain. I cannot thank you enough for coming so quickly, efficiently and kindly to my assistance."
"I was very very unwell last Erev Shabbos and had absolutely no choice but to call Hatzola 40 min before Shabbos. The volunteers were with us within 3 minutes, selflessly helping and assisting in every way possible with highest professionalism and Mesiras Nefesh. The ambulance was then called and I was taken to the A&E of the RFH. We were at the RFH within 10 minutes. All 4 people were absolutely amazing and a huge Yashar Koach to all of them, Brachah V’Hatzlahah."
"We cannot thank you enough for coming to our home on Friday night to care for our son, and take us to hospital. The members and crew were wonderful, caring and reassuring and made us feel much better in what was a very stressful situation Thank you from the bottom of our hearts."
"I just wanted to say thank you to Hatzola for attending to me on motzai shabbos for a minor incident. The level of care and skill was absolutely exemplary and is greatly appreciated. Thank you so much for taking time to help people in the community at all times."
"I would just like to really thank you for the professional care you gave me when I was in need. I appreciate the fact that you showed complete dedication, with utmost care and concern to help me, even if it wasn’t life threatening. May you only need to be busy with taking well people to hospital to have babies! wishing the whole organization continued Hatzlocho."